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    We handle your security operations from start to finish, ensuring protection, compliance, and resilience—so you can focus on growing your business

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    Managed Security Services FAQ

    1. Outsourced security operations delivered under SLAs (24/7 where contracted): SIEM management, MDR, PAM, vulnerability management, firewall policy/ops, and managed backup/DR—so your security runs predictably.

    2. Lower MTTD/MTTR, fewer successful attacks, audit-ready operations, and predictable cost instead of ad-hoc firefighting.

    3. If you already have 24/7 coverage, tested runbooks, tuned SIEM, regular threat hunting, and restore-tested backups, you may not need MSS. Most choose a co-managed approach: you stay in control; we add scale and after-hours coverage.

    4. Yes—centralized logging, evidence collection, control mapping, and documented runbooks make audits simpler without adding complexity.

    5. SIEM centralizes and correlates logs; MDR adds analysts who hunt, investigate, and respond in real time. Most clients use both.

    6. It enforces least-privilege: credential vaulting, session monitoring/recording, and just-in-time access to reduce risk on critical systems.

    7. We follow your escalation matrix: detect → triage → contain → recover, then deliver a post-incident report with prevention steps. (24/7 on-call where contracted.)