Ops Excellence, Zero Overhead

    Modern IT environments can drift, leading to risks, outages, and inefficiencies. iPro manages your infrastructure to ensure performance, compliance, and uptime

    How iPro Solves It

    Our Delivery Approach

    We deliver end-to-end infrastructure management—monitoring performance, applying updates, and coordinating vendors while reducing daily operational strains. Our automated, SLA-backed approach ensures reliable operations, allowing your team to focus on strategic projects.

    Monitor and operate

    through proactive health checks, telemetry, alerting, and performance tuning

    Patch and harden

    with firmware updates, configuration baselines, and strict drift control

    Capacity and lifecycle

    via right-sizing, planned upgrades, and comprehensive asset governance

    Backup and DR

    through automated policy enforcement, backup tracking, restore drills, and DR playbooks

    Network operations

    covering LAN/WAN/Wi-Fi management, segmentation, and change control with clear SLOs

    Platform operations

    including virtualization, hypervisors, Kubernetes containers, and middleware support

    Data center operations

    focused on power, cooling, environmental monitoring, and physical audits
    Business Outcomes

    Quantified Impact That Matters

    We provide transparent monthly reporting on uptime, patch compliance, incident volume, and cost trends. By aligning with SLA benchmarks, we enhance infrastructure reliability and demonstrate measurable operational improvements.

    Higher uptime

    Fewer incidents and minimized failed changes

    Faster resolution

    Clear runbooks, rapid vendor escalation, and predefined SLOs

    Predictable costs

    Demand-aligned right-sizing and a service-based pricing model

    Audit-ready posture

    Evidence for ISO/NIS2 compliance, covering patch levels, backups, and change histories

    Better performance

    Proactive system tuning and forward-looking capacity planning
    Best Fit For

    Where This Service Shines

    Choose Full IT Infrastructure Maintenance to efficiently manage hybrid estates, ensuring seamless integration between on-premises and cloud environments. This service enables scalable operations to support your business growth while maintaining strict uptime requirements, adhering to compliance mandates, and providing proactive monitoring to prevent potential disruptions.

    Mid-sized to large organizations with lean IT teams

    Regulated sectors requiring audit-ready evidence and operational rigor

    Multi-site and hybrid environments needing consistent uptime and performance

    Growing businesses seeking SLA-backed services and cost efficiency
    Business Outcomes
    Organisations