Our Expertise

    We manage your IT environment—from endpoints to data centers—reducing downtime, improving performance, and enabling your team to focus on priorities

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    Managed IT Infrastructure Services FAQ

    1. Hands-on operations for your servers, storage, networks, and data centers—monitoring, patching, change control, and incident handling under SLAs (24/7 where contracted). Core offers: Full IT Infrastructure Maintenance, Managed Network Support & Maintenance, and Managed Data Center Support & Maintenance.

    2. If you run 24/7 ops with tested runbooks and routine health checks, you may be covered. Most clients go co-managed: you stay in control; we add scale and after-hours cover.

    3. No, not by default. We reuse Microsoft 365/Azure, VMware/Hyper-V, Cisco/Check Point, NetApp/Nutanix, etc., and add only what closes gaps—no rip-and-replace unless there’s clear value.

    4. Proactive monitoring, patching, firmware and config hygiene, capacity/watchlists, and documentation/service reviews across compute, storage, network, and facility layer.

    5. Yes—documented operations, change management, logging/evidence, and resilient backup/DR mapped to compliance controls (without over-engineering).

    6. Our core is infrastructure operations; we can integrate with your helpdesk or scope user support as an option.

    7. Yes—begin with a limited scope (e.g., backup + monitoring) and expand once baselines are stable.